This privacy statement was last updated on October 3, 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with your data that we obtain through https://www.fratellicontorno.com. We recommend that you read the declaration carefully. When processing we comply with the requirements of the privacy legislation. This means, among other things, that:

  • we clearly communicate why we process personal data. We do this by means of this privacy statement;
  • we aim to limit the collection of personal data only to personal data required for legitimate purposes;
  • we first ask for your explicit consent to process your personal data in cases that require your consent;
  • we take appropriate security measures to protect your personal data and also require it from parties who process personal data on our behalf;
  • we respect your right to access your personal data or to have it corrected or deleted, upon your request.

If you have any questions or want to know exactly what data we keep, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a variety of purposes related to our business operations which may include the following: (click to expand)

1.1 Contact - By phone, post, email and / or web forms

For this purpose we use the following data:

  • A name and surname
  • An email address

The basis with which we process the data is:

Upon provision of consent.

Retention period

We keep this data until the end of the service.

1.2 Payments

For this purpose we use the following data:

  • A name and surname
  • A house or a different physical address, including street name and city
  • An email address
  • A telephone number

The basis with which we process the data is:

Upon provision of consent.

Retention period

We keep this data until the end of the service.

1.3 Account registration

For this purpose we use the following data:

  • A name and surname
  • A house or a different physical address, including street name and city
  • An email address
  • A telephone number

The basis with which we process the data is:

Upon provision of consent.

Retention period

We keep this data until the end of the service.

1.4 To support services or products that a customer wants or has bought

For this purpose we use the following data:

  • Internet activity information, including but not limited to, browsing history, search history, and information regarding a user's interaction with an internet website, applications or advertising

The basis with which we process the data is:

Upon provision of consent.

Retention period

We keep this data until the end of the service.

1.5 Compilation and analysis of statistics to improve the site.

For this purpose we use the following data:

  • Internet activity information, including but not limited to, browsing history, search history, and information regarding a user's interaction with an internet website, applications or advertising

The basis with which we process the data is:

Upon provision of consent.

Retention period

We keep this data until the end of the service.

2. cookie

Our website uses cookies. For more information about cookies, please refer to ours Cookies Policy. 

3. Disclosure practices

We disclose personal information if we are required to do so by law or a court order, in response to a law enforcement authority, to the extent permitted by other provisions of law, to provide information, or for an investigation of a matter relating to to public safety.

If our website or organization is taken over, sold or involved in a merger or acquisition, your information may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

Google cannot use the data for other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to the data is protected and that our security measures are regularly reviewed.

5. Third Party Websites

This privacy statement does not apply to third party websites linked by links on our website. We cannot guarantee that these third parties will handle your personal data in a reliable and secure manner. We recommend that you read the privacy statements of these websites before using them.

6. Fines regarding this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly to be aware of any changes. Furthermore, we will actively inform you where possible.

7. Access and modification of your data

If you have any questions or want to know exactly what data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know when your personal data is needed, what happens to it, how long it will be kept.
  • Right of access: you have the right to access your personal data that we know of.
  • Right of rectification: you have the right to complete, correct, delete or block your personal data when you wish.
  • If you have any questions or problems relating to the accessibility of the website, please do not hesitate to contact us.
  • Right to transfer your data: you have the right to request all your data from the controller and transfer all of them to another controller.
  • Right to object: you have the right to object to the processing of your data. We will respect this choice, unless there is a valid basis for the process.

Make sure you always clearly report who you are, so you can be sure you don't delete or change the data of a wrong person.

8. Sending a Complaint

If you are not satisfied with how we manage (a complaint about) the processing of your personal data, you have the right to send a complaint to the Guarantor for the protection of personal data.

9. Contact details

F.lli Contorno SRL
Via Antonino Contorno 4 90123 - Palermo Italy
Italy
Website: https://www.fratellicontorno.com
Email: moc.onrotnocilletarf@pohs
Telephone number: +39 0916214023

Attached

WooCommerce

This sample language includes the basics of personal data collection, storage and sharing, as well as who is authorized to access that data. Depending on the settings enabled and the additional plugins used, the specific information shared by our store may vary. We recommend that you consult with an attorney when deciding what information to disclose about your privacy policy.

During the checkout process in our shop we collect information about you.

What we collect and save

As you visit our site, we track:
  • The products you have viewed: We will use this information to, for example, show you the products you have recently viewed
  • Location, IP address and browser type: We will use this information to estimate taxes and shipping
  • Shipping address: we will ask you to enter it to, for example, estimate the shipment before you place your order and to send you what you have purchased!
We will also use cookies to keep track of the contents of the cart while you are browsing our site.

Note: for more details on the cookie policy, from here you will be linked to the section.

When making a purchase from us, we encourage you to provide information such as your name, billing address, shipping address, email address, telephone number, credit card number / payment details and optional account information, such as your username and password. We will use this information for purposes such as:
  • We send you account and order information
  • We respond to your requests, including complaints and refunds
  • Payment processing and fraud prevention
  • Set up your account for our shop
  • Comply with all legal obligations on us, such as calculating taxes
  • Improve the offers of our shop
  • Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and telephone number: this data will then be used to populate the checkout in your future orders. We generally keep your information for as long as we need it for the purposes for which we collect and use the data and for as long as we are legally required to continue to keep it. For example, we store order information for XXX years for tax and accounting purposes. This information includes your name, email address, and billing and shipping addresses. We also store comments and reviews, if you choose to leave them.

People on our team who have access

Our team members have access to the information you provide to us. For example, both administrators and shop managers can access:
  • Order information such as, item purchased, date of purchase and shipping location e
  • Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you need to list who you share data with and for what purpose. They may include, but are not limited to, third party analytics, marketing, payment gateways, shipping providers and incorporations.

We share information with third parties who help us provide store and ordering services; eg --

Secure

In this sub-section, you need to list the third-party payment processors you use for payments on your store as these may handle customer data. We have included PayPal as an example, but if you don't use PayPal you can remove it.

We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information needed to process or support your payment, such as purchase totals and billing information. For more details, see the PayPal privacy policy .

Compliant | The Privacy Suite for WordPress

This website uses the Complianz Privacy Suite for WordPress to collect and record browser- and device-based consent. For this feature, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Privacy Statement by Complianz.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Loco Translate

This plugin does not collect any data from public website visitors. Directors and auditors may wish to review theplugin privacy policy of Loco.

WooCommerce

This sample language includes the basics of personal data collection, storage and sharing, as well as who is authorized to access that data. Depending on the settings enabled and the additional plugins used, the specific information shared by our store may vary. We recommend that you consult with an attorney when deciding what information to disclose about your privacy policy.

During the checkout process in our shop we collect information about you.

What we collect and save

As you visit our site, we track:
  • The products you have viewed: We will use this information to, for example, show you the products you have recently viewed
  • Location, IP address and browser type: We will use this information to estimate taxes and shipping
  • Shipping address: we will ask you to enter it to, for example, estimate the shipment before you place your order and to send you what you have purchased!
We will also use cookies to keep track of the contents of the cart while you are browsing our site.

Note: for more details on the cookie policy, from here you will be linked to the section.

When making a purchase from us, we encourage you to provide information such as your name, billing address, shipping address, email address, telephone number, credit card number / payment details and optional account information, such as your username and password. We will use this information for purposes such as:
  • We send you account and order information
  • We respond to your requests, including complaints and refunds
  • Payment processing and fraud prevention
  • Set up your account for our shop
  • Comply with all legal obligations on us, such as calculating taxes
  • Improve the offers of our shop
  • Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and telephone number: this data will then be used to populate the checkout in your future orders. We generally keep your information for as long as we need it for the purposes for which we collect and use the data and for as long as we are legally required to continue to keep it. For example, we store order information for XXX years for tax and accounting purposes. This information includes your name, email address, and billing and shipping addresses. We also store comments and reviews, if you choose to leave them.

People on our team who have access

Our team members have access to the information you provide to us. For example, both administrators and shop managers can access:
  • Order information such as, item purchased, date of purchase and shipping location e
  • Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you need to list who you share data with and for what purpose. They may include, but are not limited to, third party analytics, marketing, payment gateways, shipping providers and incorporations.

We share information with third parties who help us provide store and ordering services; eg --

Secure

In this sub-section, you need to list the third-party payment processors you use for payments on your store as these may handle customer data. We have included PayPal as an example, but if you don't use PayPal you can remove it.

We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information needed to process or support your payment, such as purchase totals and billing information. For more details, see the PayPal privacy policy .

Compliant | The Privacy Suite for WordPress

This website uses the Complianz Privacy Suite for WordPress to collect and record browser- and device-based consent. For this feature, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Privacy Statement by Complianz.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Loco Translate

This plugin does not collect any data from public website visitors. Directors and auditors may wish to review theplugin privacy policy of Loco.